This guide, written by Rich Eddolls, Chief Product Officer and Co-Founder at CoreStream GRC, was featured in IT Pro Portal and Information Age.

Here is a preview of the guide:

Introduction: The hidden cost of project failure, and how to avoid It

“Around 80% of IT projects are considered failures by businesses.”

Despite continued investment, many IT and software projects still struggle — with missed deadlines, cost overruns, and unmet expectations. Research shows that fewer than one in three projects succeed, leading to billions wasted annually on cancelled or underperforming initiatives.

While success is often context-dependent, certain fundamentals are essential for any project to stand a chance:

  • Getting the requirements right
  • Providing effective leadership
  • Ensuring full support and engagement from sponsors and users

Without these, projects are unlikely to deliver value. But beyond the basics, there are often-overlooked strategies that can significantly reduce risk and improve outcomes.

Scope and timetable 

“A purely waterfall or purely agile approach is rarely the best choice.”

How and what to deliver?

“A platform-based solution, with reusable components and a custom business logic layer, often makes the most sense.”

Choosing how to deliver a GRC system is as strategic as the solution itself. In-house development may promise customization, but it often leads to higher risk, longer timelines, and resource volatility.

A configurable platform solution accelerates implementation, reduces development costs, and keeps the organization aligned with evolving compliance and governance frameworks. Knowing what can be configured and what requires code ensures that your solution remains flexible and scalable, not fragile or bespoke.

Designing and implementing the solution

“The purpose of the technology is to support the best way of running your business; it should not dictate how the business should operate.”

Technology should empower effective governance, not impose unnecessary constraints. GRC systems must be built around real operational needs, not forced compromises. Just as critical is embedding continuous testing throughout the project lifecycle, identifying issues early, reducing delivery risk, and maintaining audit-ready standards.

Sole reliance on User Acceptance Testing at the end stage leaves too much to chance. Continuous validation ensures that both compliance and usability goals are met from the outset.

Prioritize simplicity and performance

“If users have to wait more than a second or two… there needs to be a valid reason for the delay.”

User experience is not a secondary concern — it’s central to adoption, productivity, and compliance. GRC solutions should be intuitive, fast, and built for the way teams actually work. Complexity might be inevitable behind the scenes, but what users see and touch should feel simple and purposeful. Tools must support streamlined decisions, not add friction to them. High-performing interfaces reduce risk, increase stakeholder satisfaction, and improve data accuracy across the board.

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