Incident Management done your way
Incident Management software that works for your business
Easy to use incident management software
Most organizations struggle with incident response, wasting time, missing critical threats, and scrambling to contain issues. CoreStream GRC’s Incident Management Software changes that.
Designed to your business processes the solution helps your team to quickly identify, assess, and remediate incidents while uncovering root causes. With a centralized platform to track, prioritize, and resolve issues, you’ll minimize downtime, reduce risk, and take control of your incident response, before incidents take control of you.
Trusted and preferred by global brands
Do these incident management challenges sound familiar?
“My team spends a lot of time chasing for stakeholders to update their incidents.”
“We currently spend hours trying to pull together a report for management on incident statuses, which could be spend on more worthwhile activities.”
“I want for me and my team to be able to respond to incidents quickly, and minimize the impact easily.”
“I feel we react to incidents rather than taking a proactive approach. I’d like to be ahead of potential incidents rather than dealing with the aftermath.”
“Our incident management tool is hard to update, and doesn’t integrate with our wider GRC processes.”
Control
CoreStream GRC’s Incident Management solution empowers organizations to centralize the recording, resolution, and reporting of incidents, threats, and problems, ensuring a swift, coordinated response across teams and departments.
No more scattered data, sluggish resolutions, or disjointed communication. With CoreStream GRC, you can efficiently manage incidents from detection through to resolution, minimizing disruption and keeping your business on track, with tracking and real-time reporting.
Insight
Stop reacting blindly, gain full visibility into the nature and severity of incidents in real time. CoreStream GRC’s platform gives you the tools to quickly raise incidents, assess their impact, and track every step of the resolution process.
With automated workflows, clear responsibility assignments, and monitored actions, you’ll resolve issues faster and with greater precision, every time.
Flex
Your organization’s processes are unique, your incident management platform should be too. CoreStream GRC seamlessly adapts to your existing frameworks, ensuring your team stays compliant and operational without overhauling proven systems.
CoreStream GRC’s Incident Management solution reduces response times, enhances collaboration, and delivers meaningful insights into incident trends, helping you identify vulnerabilities and strengthen your resilience. With a solution designed for accuracy, speed, and adaptability, you’ll be equipped to protect your organization and restore normal operations, faster and smarter.
Unlock the power of CoreStream GRC’s intuitive Incident Management solution.
Your single source of truth via powerful integrations
“There are plenty of expensive and complex risk software offerings out there but we wanted a product that was simple to use and intuitive. We quickly appreciated that the CoreStream GRC product was for us and, importantly, one with the potential and flexibility for our users to grow with.
Added to this has been CoreStream GRC’s service that, from enquiry to implementation, has been faultless.”
Ian Ross
Head of Audit & Assurance
“The BBC and its Partners have awarded contracts to CoreStream GRC through competitive procurement processes. I have recommended CoreStream GRC repeatedly as the company provides reliable, robust, intuitive software which has met the BBC information security, data and risk controls.
CoreStream GRC has been central to us securing and retaining audience trust and the business partnership we share is first class.“
Claire McLaughlin
Head of Interactive Technology
“The CoreStream GRC system provides us with an amazing single source of the truth, not only for what needs doing but also for what’s been done: it evidences it, which was always a problem in the past. By recording everything in one place, we can see all obligations, manipulate them and report on them.
My mantra is: if in doubt, get it into CoreStream GRC. You can never have too much information.”
Andy Indominus
Engineering Director
“CoreStream GRC gives us the entire picture, we know where to focus now, this is helping prioritize and future plan.
Sophie’s [account manager] been really, really good. She understands our pain points, our volumes, and why we need something different. We’ve built a solution that works for us, but it’s transferable, not bespoke. That makes it more powerful for everyone.”
Marc Wilson
Head of Information Security & Data Protection Officer
Take control of your incident management
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FAQs for incident management
It is a centralized platform that lets you quickly record, assess, escalate, and resolve incidents across your organization. It replaces scattered spreadsheets and manual follow-ups with a structured, real-time system designed to help you respond faster, minimize impact, and keep leadership informed.
CoreStream GRC gives you full visibility into the nature, severity, and status of every incident. You can track progress, assign responsibility, monitor actions, and view real-time reporting dashboards. This keeps everyone aligned and ensures no incident goes unnoticed or unresolved.
Yes. You can automate notifications, escalations, approvals, and task reminders so teams stay on top of response activities. This removes the need for manual chasing, speeds up resolution, and supports consistent, repeatable processes.
Effective incident management reduces downtime, protects your reputation, and prevents small issues from turning into major disruptions. A structured approach helps teams respond faster, learn from root causes, and strengthen resilience over time.
A good process should cover detection, logging, assessment, prioritization, response, monitoring, and reporting. It should include clear ownership, automated workflows, root cause capture, task tracking, and trend analysis so organizations can act quickly and proactively improve.
It is a no-code, highly adaptable platform that aligns to your existing processes. You can tailor forms, workflows, categories, severity models, and reporting without IT support. It also integrates seamlessly with your wider GRC ecosystem, linking incidents to risks, actions, or controls.