Conflict of interest in healthcare: why CoreStream GRC is the trusted go-to solution

In healthcare, trust is everything and CoreStream GRC helps protect it. Whether financial, personal or institutional, healthcare providers are expected to demonstrate integrity in every aspect of their operations, from procurement and prescribing decisions to partnerships and research funding. When those standards slip, the impact is serious, patient trust is business critical for healthcare providers.…

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In healthcare, trust is everything and CoreStream GRC helps protect it.

Whether financial, personal or institutional, healthcare providers are expected to demonstrate integrity in every aspect of their operations, from procurement and prescribing decisions to partnerships and research funding. When those standards slip, the impact is serious, patient trust is business critical for healthcare providers.

Yet too many healthcare organizations still rely on outdated systems to manage their conflict of interest processes, including:

  • Spreadsheets passed between teams.
  • Disconnected tools that few understand.
  • Legacy software that frustrates more than it helps.

The result? Low engagement, inconsistent reporting, and missed risks, that can cost more than time.

At CoreStream GRC, we believe technology should be an enabler, not a barrier. Our Conflict of Interest Management Solution is built to replace slow, manual, and siloed processes with a powerful, intuitive platform designed for the realities of modern healthcare.

Understanding the context and transparency demands

Across the world, regulators are tightening their grip on conflict of interest disclosures and demanding clear, auditable records from every provider.

In the US, the Open Payments program, run by the Centers for Medicare & Medicaid Services, makes all industry payments to healthcare providers public. In 2024 alone, that totaled over $13 billion. One missed or inaccurate disclosure can undo years of credibility and patient’s trust.

In the UK, the NHS Conflicts of Interest Policy require staff to declare any material interest within 28 days and publish updates each year. Non-compliance can result in internal governance breaches and in some cases, public investigation. CoreStream GRC is proud to work with a number of NHS trusts across their compliance requirements, you can read up on NHS NUH Trust’s success story here, or NHS England’s here.

In the Middle East, transparency frameworks are evolving fast. The UAE’s Code of Ethics bans financial incentives for prescribing, while new Dubai regulations demand full disclosure and traceability in every healthcare transaction. These developments signal a regional shift toward the same strict transparency standards seen across the US and UK.

While the exact regulation varies worldwide, one thing is clear, transparency is no longer optional.  But maintaining it has become increasingly complex. Manual spreadsheets and static tools aren’t built for the busy user and their dynamic requests. That’s where CoreStream GRC makes the difference; one platform, one source of truth and full visibility across your global compliance landscape.

Corestream GRC and conflict of interest in health care

At CoreStream GRC, we understand compliance should empower healthcare, not slow it down.  That’s why our Conflict of Interest Management Solution was designed to simplify complexity and bring clarity where it matters most.

Built by industry experts like Mike Vidoni, our Senior Client Executive, who helped design healthcare COI systems for US providers integrating with Open Payments, our solution brings together everything compliance teams need to stay ahead: flexibility, automation and transparency.

With customizable workflows, automated reminders and real-time dashboards, healthcare organizations can easily surface trends, track declarations and identify risks before they escalate. Our platform connects seamlessly with the tools you already use; like HR systems Workday, SAP, Oracle, Azure AD, Okta and Open Payments, so your data stays accurate, up-to-date, and in one place. Allowing users to benefit from side-by-side view of their data, making it quicker to disclose and for them to get back to their day jobs.

Clients use CoreStream GRC’s intuitive data in board reports, governance meetings and compliance audits to demonstrate integrity and accountability with confidence. Every metric, disclosure and trend is accessible at a glance.

And with no-code configuration and rapid implementation, you can be live in weeks, not months. As your needs evolve, CoreStream GRC evolves with you and expands effortlessly, we’ve had COI users who have since scaled to include more solutions like Policy Management, Incident Management and Third-Party Risk Management.

Security and trust at the heart of our Conflict of Interest Management solution

CoreStream GRC meets the highest global security standards, including ISO 27001 and SOC 2 Type II, with regional hosting across the US, UK, EU and Middle East.

Your data is encrypted in transit and at rest, backed by complete audit trails and precise access controls.

“In healthcare, trust is the foundation of patient care and organizational integrity. A robust Conflict of Interest program ensures transparency and accountability, safeguarding both clinical decisions and public confidence.”

Mike Vidoni, Senior Client Executive and Customer Success, CoreStream GRC

Hear from our clients

The results speak for themselves.

“CoreStream’s GRC platform has made managing Conflicts of Interest effortless. It’s user-friendly and flexible, letting us customize workflows and disclosures to fit our needs.

The automated reminders and HR integration ensure full compliance, giving us confidence that potential conflicts are well-managed and our business is protected.”

The University of North Texas Health Science Center

“CoreStream GRC gives us the entire picture, we know where to focus now, this is helping prioritize and future plan” 

Marc Wilson, Head of Information Security & Data Protection Officer, Nottingham University Hospitals NHS Trust

“We went from 5–10 minutes for one task to just five clicks in less than a minute.”

Andrew Tait, Data Protection & Security Support Specialist, NHS NUH Trust

With our fast implementation, dedicated support and proven outcomes, CoreStream GRC gives healthcare providers a partner they can rely on. One that delivers compliance and confidence in equal measure.

Frequently asked questions

What is conflict of interest in healthcare and why does it matter?

A conflict of interest in healthcare arises when financial, personal, or institutional relationships could influence (or appear to influence) clinical or business decisions. Maintaining transparency is critical to patient trust and regulatory compliance. Companies like CoreStream GRC helps healthcare organizations identify, disclose, and manage conflicts effectively, ensuring integrity and confidence across all operations.

How does CoreStream GRC simplify conflict of interest management for healthcare providers?

CoreStream GRC’s Conflict of Interest Management Solution replaces spreadsheets and disconnected tools with a single, intuitive platform. It automates disclosures, reminders, and reporting, allowing compliance teams to track risks, surface trends, and demonstrate transparency effortlessly, all while integrating seamlessly with HR, ERP, and identity systems like Workday, SAP, Oracle, Azure AD, Okta, and Open Payments.

What regulations make conflict of interest management essential in healthcare?

Globally, regulators demand full transparency from healthcare providers. In the US, CMS’s Open Payments program publicly lists industry payments, totaling over $13 billion in 2024. In the UK, NHS policies require staff to declare interests within 28 days. In the UAE and Middle East, new codes ban financial incentives and mandate full disclosure. CoreStream GRC helps organizations across all these regions meet compliance obligations with auditable accuracy.

How does CoreStream GRC integrate with Open Payments and other data sources?

CoreStream GRC’s Open Payments API connects directly with CMS data, enabling healthcare providers to compare disclosures against industry-reported payments in real time. This integration reduces manual review, ensures data accuracy, and automates processes like new-hire onboarding using NPI numbers, enhancing both compliance and efficiency.

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