Public Sector Client
The Challenge
- Technology-enabled system to facilitate the information capture, workflow and reporting related to the performance of organisation-wide Portfolios and Programmes of work.
- Removal of process inefficiencies associated with the manual capture of performance information. Legacy processes currently deliver performance reporting with a 1 month delay.
- Automated performance reporting through the production of fully formatted, consistent and up to date monthly reporting packs for individual Portfolio and Programme board meetings.
- Standardisation of information capture, format of data and reporting outputs.
The Solution
We worked with the client to digitalise their manual process and replace the manually intensive parts of the process with an automated approach to:
- Alert Business Owners of the need to provide monthly updates on Programmes and Portfolios.
- Submit alerts on headline ratings and more granular information around milestones, risks, issues, dependencies and achievements.
- Maintain a full version history of performance updates and all constituent parts, including the ability to download previous reports.
- Produce a consistent, professionally formatted and branded monthly report for each Programme and Portfolio in Word format, ready for submission to the Cabinet Office.
The Outcome
Our solution has enabled the client to:
- Remove inefficiencies from a key governance process.
- Obtain a single source of Key Performance Indicators across the organisation.
- Automate reporting to senior government officials in a consistent, easily digestible format.
- Retain a full, automated audit trail of previous updates with the ability to generate historic reports.
- Report on performance trends rather than simply point in time updates.
- Reduce the overall cost of performance reporting.
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